Staff Development Courses

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

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LEAD - Leadership module

Emotional Intelligence II

Duration: 1 days
Target population: All staff members
Prerequisite: Emotional Intelligence 1
Cost: $0
Course objectives:
(N.B. Emotional Intelligence I is a pre-requisite to this course.)

In this workshop, you will be introduced to the SDI (Strength Deployment Inventory). This development tool was created by psychologist Dr. Elias Porter, for effectively and accurately understanding the motives behind our behaviour (our Motivational Value System). When people recognize the values that drive their behaviour and the behaviour of others, they greatly enhance their ability to manage their personal and professional relationships, to communicate more effectively and to handle conflict more productively.

For more information, please contact us at Organizational Development: [email protected]

Prerequisite
Emotional Intelligence 1: During the last 100 years, the IQ test has been our predominant method of testing cognitive intelligence and human potential. However, IQ and technical competencies are no longer enough to guarantee success. In today’s work environment, emotional intelligence - how we manage our own emotions and our interactions and communications with others - contributes directly to our professional effectiveness, success and personal well-being. Emotional Intelligence is the ability to Recognize our own feelings and those of others; Motivate ourselves; and Manage emotions effectively in ourselves and others.; This one-day workshop will provide participants with: ? An introduction to a model of Emotional Intelligence and associated competencies; ? An understanding of the importance of Emotional Intelligence in their workplace; ? Greater awareness of their own specific strengths and challenges in this area; ? Strategies for enhancing their own work performance and their working relationships through effective communication and improved management of the emotional impact of working with others.

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